FAQ - General Questions
 


Answers For General Question


Q:My mainboard always show BIOS ROM CheckSum Error, why?
A:Go to CMOS Setup by pressing DEL key while booting up, load & Save BIOS Optimal Setting.
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Q:How can I reset password setting?
A:You can clear CMOS by H/W jumper setting. See mainboard manual for jumper location.
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Q:I am trying to install Adaptec ISA AHA-1542 SCSI card on AWARD PnP BIOS mainboard...?
A:The AHA-1542 SCSI card uses IRQ 11 as defaults. The IRQ 11 may assign to PCI add-on card while the "PCI slot IRQ Select:" is in Auto (default) within BIOS Chipset Setup. That may cause ISA slot no IRQ 11. Therefore, we suggest that you can set "IRQ 11 used by ISA:" to "Yes" within PNP and PCI Setup. Then BIOS will not select it for PCI slots and free it uses ISA legancy card.
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Q:What is "PCI/VGA Palette Snoop"?
A:Non-standard VGA display adapters such as graphics accelerators or MPEG video cards may not show colors properly. Setting "PCI/VGA Palette Snoop" to "Enable" should correct this problem. Otherwise leave this setting on the default setting "Disable".
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Q:What is "Floppy 3 Mode Support"?
A:This is the Japanese standard floppy drive mode. This standard stores 1.2MB on a 3.5" diskette instead of 1.44MB. This is normally disabled, but you may choose from either: Drive A / Drive B / Both / Disable (Default)
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Q:What can I do when checksum error?
A:In your BIOS settings, please load the setup defaults, save and exit in order for the checksum to load correctly. Please check with your local distributors if you continue to have a checksum error.
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Q:My system (ATX) doesn't power down correctly. I only get to the screen "Please wait while your computer shuts down", or "You can turn off the computer now" whereas my system should switch itself off automatically. What is the problem ?
A:Possible error sources:
1. An error in the system registry caused by drivers or applications. Unfortunately you cannot avoid a completely new installation of the operation system in most cases. New installation does not mean to write Windows 9X over an existing installation. You must delete all Windows 9x folders first or better format your hard drive c:\. 2. Power Management in the BIOS has not been activated. - Activate the Power Management in BIOS 3. Windows 98 is installed on a ACPI-compatible mainboard - install Win98 with ACPI-support (setup /pj) 4. The folder Windows\Temp is flowing over - Delete the contents of this folder 5. Win98 SE (Second Edition) Install Windows 98 Second Edition Shutdown Supplement from Microsoft
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Q:What is AMR Slot?
A:Audio Modem Riser (AMR). This a motherboard riser slot that allows the use of low cost host-based audio and modem cards
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Q:What is CNR Slot?
A:Communication Network Riser (CNR) Slot is for the riser card & interface specifiication developed by Intel Corp. that support audio, modem and network Interfaces of chipsets.

 

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Q:What is DDR?
A:Double Data Rate (DDR) transfer allows for data to be collected on both the rising and falling edges of the clock, thus doubling the transfer rate. e.g. a 100MHz DDR clock would achieve the same maximum data transfer rate of a 200MHz clock.
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Q:What is STR?
A:Suspend-To-Ram STR occurs when a system's power drops to a certain level. The main memory (RAM) stores information on the system configuration, active files and open applications, while most of the other system's components are turned off.
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Q:What is UDMA?
A:Ultra Direct Memory Access is a technique for transferring data from the main memory to a device without it passing through the CPU. A computer with UDMA100 (=ATA100) channel will support data transfer rates of up to 100MBps.
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Q:I installed the CPU, Memory, VGA Card/Cable to the mainboard, it has no video and no activity at all. What should I do?
A:First to make sure the CPU, Memory, & VGA Card is properly installed all the way into the slot. Second to check the Clear CMOS jumper and make sure the jumper is set to normal. Manufacture does set the jumper to Clear CMOS to reserve the battery life before the customer purchase it. Third to check the memory location and make sure it is set to DIMM 0 or the first DIMM slot if the mainboard has VGA built-in. All of these mainboards has VGA integrated required to share the memory with the base memory on the first memory slot.
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Q:How to clear CMOS?
A:You can do it by H/W jumper setting. Check your manual for Clear CMOS jumper location & setting.
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Q:I don't want to use the on-board sound chips, can I disable it?
A:For most of our boards, you can just go to the CMOS to disable the sound chips. However, we do have some boards that uses the CMI8738 sound & modem combo chip, by disabling the sound will also disable the modem on-board as well.
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Q:I don't need the on-board modem because I'm using DSL/Cable Modem. How can I deactive it?
A:You can deactivate the modem in the CMOS under Chipset Features Setup.
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Q:I have connected an external device to the line-in plug, but it doesn't seem to work. What can I do?
A:If you have the mainboard that support 4 channel surround sound chipset CMI8738, the line-in connection has been configured as a seond line-out connection for four-channel mode, you must deactive the four-speaker mode in audio rack to use the line-in correctly.
Q:What Operating Systems that Include Optimizations for Hyper-Threading Technology?
A:

Microsoft* Windows* Operating System Desktop Based PCs
The following desktop operating systems include optimizations for HT Technology and are currently eligible to carry the new Intel® Pentium® 4 Processor with HT Technology logo:
Microsoft* Windows* XP Professional Edition
Microsoft* Windows* XP Home Edition

The following desktop operating systems are not recommended for use with Hyper-Threading Technology. If you are using one of the following desktop operating systems, it is advised that you should disable Hyper-Threading Technology in the system BIOS Setup program:

Microsoft Windows 2000 (all versions)
Microsoft Windows NT* 4.0
Microsoft Windows Me
Microsoft Windows 98
Microsoft Windows 98 SE

Linux* Operating System Desktop Based PCs
The following Linux operating systems include optimizations for HT Technology and are currently eligible to carry the Intel® Pentium® 4 Processor with HT Technology logo:
Red Hat Linux* 9 (Professional and Personal versions)
SuSE Linux* 8.2 (Professional and Personal versions)
Red Flag Linux* Desktop 4.0

Note that while other Linux operating systems may have HT Technology enabled, only the distributions above are currently eligible to carry the Intel Pentium 4 Processor with HT Technology logo. If purchasing a PC based on a different Linux operating system, check with your PC vendor to determine if the PC includes the necessary system ingredients for HT Technology and has HT Technology enabled.